If you drive a limo for a living, you are obviously concerned with the safety and happiness of your riders. If you are wondering how you can really step up your service, this blog from Coachwest is perfect for you!
Helpful Limo Etiquette Tips And Tricks
The following tips and tricks will ensure that your limo service is the best around and that your happy guests will be referring you to their friends and family for years to come.
1. Proper Prior Planning
Before you allow anyone to set foot in your limousine, make sure that it is up to FMSCA standards. To help prevent injuries, make sure that the route to the event is clear of construction. Not only will this help to avoid potential injuries, but it will also help cut down on the overall amount of time it will take to reach the event on the day of. Know where you can park on the day of, and make sure that you are ready and idling ahead of time. Have the appropriate heating/cooling features ready to go on the day of.
2. Know Their Needs
Did your guest speaker just spill champagne on her hands and clutch? Make sure you have a towel ready. Is it muddy? Did the bride’s shoes turn from white to brown, offer them a fabric-safe wipe to clean their shoes. It really comes down to understanding your passenger’s needs, and what they might find helpful. Have gum and mints at the ready. Make sure that your limo bar is stocked with alcohol, and more importantly, water. It truly is the little things that go a long way.
3. Communication Is Key
If your passengers don’t want to talk to you, do not try to force conversation. Be courteous to your guests. Heavy conversation is not required, but communication is. Make sure that your riders know where you will be after the ceremony or event. Provide them with your personal cell phone number in case they need something or are unsure of where you are.
4. Clean And Tidy
Keep your vehicle clean. If it looks good on the outside but is gross on the inside, you are not going to get the best review. You should also make sure that your own appearance is fitting. While it is normal to wear a cap, suit, and gloves for many occasions, you can sometimes wear a button up and a nice pair of slacks instead.
Updating Your Vehicle? Contact Coachwest
If you are considering updating your fleet, you should look at the fantastic inventory that is offered from Coachwest. Whether you are looking for a new or used limo, we have the perfect reliable and attractive option for you. Contact us today for more information. We would be honored to assist you.